Effective date: 1-1-2025At Fi&S – Food Ingredients & Specialities (www.fi-s.com), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
1. Data We Collect
When you use our contact form, we may collect the following personal information:• Name• Email address• Company name• Message contentWe do not collect any personal data automatically, except through cookies (see Section 7).
2. Purpose of Data Processing
We process your personal data solely for the following purposes:• Responding to your inquiries• Providing information about our products and services• Supporting legitimate business communication• Complying with legal obligations
3. Legal Basis for Processing
We process your data based on one or more of the following legal grounds under GDPR:• Consent – You have given clear consent for us to process your personal data for a specific purpose.• Legitimate interest – Processing is necessary for our legitimate business interests, provided that your rights are not overridden.• Legal obligation – Processing is necessary to comply with the law.
4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share it only:• With internal departments necessary to handle your inquiry• With trusted service providers who process data on our behalf, under strict confidentiality agreements• When required by law or to protect our legal rights
6. Data Protection Measures
We take technical and organizational measures to ensure your personal data is secure, including:• Secure HTTPS connection• Restricted internal access to personal data• Regular system monitoring and updates to prevent unauthorized access
7. Cookies
Our website uses cookies to ensure proper functionality and improve user experience:• Essential cookies – Required for basic site functionality (e.g., enabling the contact form).• Analytical cookies – Optional cookies (e.g., Google Analytics) to collect anonymized data on website usage.You can manage or disable cookies in your browser settings, but disabling essential cookies may affect website functionality.
8. Your Rights
Under GDPR, you have the right to:• Access the personal data we hold about you• Request correction of inaccurate data• Request deletion of your personal data• Withdraw consent for processing at any time• Request restriction of processing or object to processing in certain circumstances• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)To exercise these rights, please contact us at salessupport@fi-s.com.
9. Changes to This Policy
Fi&S reserves the right to update or modify this Privacy Policy at any time. The most recent version will always be published on www.fi-s.com and will apply immediately upon publication.
